Responsible Gaming

Gambling Should Be Entertainment, Not Income

At True Fortune Casino, we believe that gambling should only ever be enjoyed as a form of entertainment. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never view it as an investment or a way to generate income.

We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. True Fortune Casino strictly enforces age verification checks and does not permit gambling by anyone under the legal age limit.

If you are under 18, please do not attempt to gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people in their care.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essentials like bills, rent, or food
• Hiding gambling activities or lying about the amount you gamble
• Spending more time or money on gambling than intended
• Neglecting family, friends, work, or hobbies due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to cut down or stop gambling
• Borrowing money or getting into debt to fund gambling
• Experiencing relationship problems because of your gambling

If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools & Player Controls

True Fortune Casino provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Time-Out: Take a short break from your account (typically 24 hours to 7 days)

You can access these tools through your account settings. We encourage you to use them proactively to keep your gambling safe and enjoyable.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

United Kingdom

• GamCare
  Free, confidential support for problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop
  The National Self-Exclusion Scheme for online gambling
  Website: www.gamstop.co.uk
  Register for multi-operator self-exclusion across all UK licensed operators
• Gamblers Anonymous
  Peer support and recovery meetings
  Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic
  Specialist NHS treatment service
  Website: www.cnwl.nhs.uk

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

Need Help? Take Action Now

If you are experiencing problems with gambling, please know that:

• Help is available and recovery is possible
• Support is confidential and free in most cases
• Seeking help is a sign of strength, not weakness

If you need support, contact one of the organisations listed above or call your local helpline today.

You can also speak to a friend, family member, or healthcare professional about your concerns. Your wellbeing is more important than any game.